ParallaxTech IT Services
These Terms of Service (“Terms”) govern the provision of services by ParallaxTech (“Company”, “we”, “our”, or “us”), a trading name of RMBS Enterprises Ltd, a company registered in England and Wales, to any individual, organization, or entity (“Client”, “you”, or “your”) who engages our services.
By purchasing, contracting, or using our services, you agree to these Terms.
1. Services Provided
ParallaxTech provides professional information technology services, including but not limited to:
- Website design and development
- Mobile application development
- Enterprise software development and integration
- IT consulting and advisory services
- System architecture and infrastructure solutions
- API development and integration
- Cloud solutions and deployment
- Software maintenance and support
Specific deliverables, timelines, and pricing will be defined in a separate project agreement, proposal, or statement of work (SOW).
2. Client Responsibilities
The Client agrees to:
- Provide accurate project requirements and specifications
- Deliver required content, data, assets, and approvals in a timely manner
- Cooperate with the Company during the development process
- Ensure they have rights to all materials provided to the Company
- Test deliverables and provide feedback within agreed timelines
Failure to provide required materials or approvals may result in project delays or additional charges.
3. Project Scope and Changes
All services are delivered according to the agreed project scope.
Any changes including but not limited to:
- New features
- Additional functionality
- Scope expansion
- Design modifications beyond the agreed revisions
may require a change request and additional fees.
The Company reserves the right to adjust timelines and pricing accordingly.
4. Fees and Payment Terms
Fees for services will be specified in the proposal, contract, or SOW.
Payment terms may include:
- Project deposits
- Milestone payments
- Monthly retainers
- Hourly billing
Unless otherwise stated:
- Deposits are non-refundable
- Invoices are payable within [e.g., 14 or 30 days]
- Late payments may incur interest or service suspension
The Company reserves the right to pause work for overdue invoices.
5. Intellectual Property
Client Ownership
Upon full payment, the Client will receive ownership of the final deliverables developed specifically for them.
Company Ownership
The Company retains ownership of:
- Development frameworks
- Internal tools and libraries
- Pre-existing code and methodologies
- Proprietary systems and intellectual property
These may be used across multiple projects.
Third-Party Components
Projects may include third-party software, plugins, frameworks, or libraries subject to their respective licenses.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information received during the course of the project, including but not limited to:
- Business information
- Technical data
- Client databases
- Trade secrets
Confidential information must not be disclosed to third parties without written consent unless required by law.
7. Project Timelines
The Company will make reasonable efforts to meet project timelines.
However, delays may occur due to:
- Client delays in providing materials or approvals
- Scope changes
- Third-party service issues
- Technical constraints
The Company shall not be liable for delays outside its reasonable control.
8. Maintenance and Support
Unless specified in a separate agreement:
- Maintenance, updates, and ongoing support are not included in development projects.
Support services may be offered through:
- Maintenance contracts
- Support retainers
- Hourly support plans
9. Warranties and Disclaimers
The Company warrants that services will be performed in a professional and workmanlike manner.
Except as expressly stated:
- Services are provided “as is”
- The Company does not guarantee uninterrupted or error-free operation
- The Company is not responsible for failures caused by:
- Hosting providers
- third-party services
- client modifications
- external software
10. Limitation of Liability
To the maximum extent permitted by law:
The Company shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:
- loss of revenue
- loss of business
- data loss
- operational downtime
Total liability shall not exceed the amount paid by the Client for the services related to the claim.
11. Termination
Either party may terminate a project agreement by providing written notice.
Upon termination:
- The Client must pay for all completed work and incurred costs
- All unpaid invoices become immediately due
- Deliverables will only be released after payment is received
12. Portfolio and Marketing Rights
Unless otherwise agreed in writing, the Company reserves the right to:
- Display completed projects in its portfolio
- Reference the Client as part of its client list
- Use non-confidential materials for marketing purposes
13. Data Protection
The Company will implement reasonable measures to protect client data.
However, the Client is responsible for:
- Maintaining backups
- Ensuring compliance with applicable data protection laws
- Managing user data collected through the developed systems
14. Force Majeure
The Company shall not be liable for delays or failure to perform services due to events beyond its reasonable control, including but not limited to:
- natural disasters
- internet outages
- government actions
- cyber attacks
- labor disputes
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
United Kingdom
Any disputes shall be resolved through the appropriate courts within that jurisdiction.
16. Amendments
The Company reserves the right to update these Terms at any time.
Updated Terms will become effective upon publication on the Company website or notification to clients.
17. Contact Information
For questions regarding these Terms, contact:
ParallaxTech
By purchasing, contracting, or using our services, you agree to these Terms.